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OnBoard Specified Operating Environment (SOE) v5.5.2

This document contains the minimum technical system requirements for the operation of AgilQuest's OnBoard version 5.5.2 in an enterprise environment. Final system requirements will vary according to the actual size and scope of each implementation. System requirements will change over time as hardware and software providers change product specifications or capabilities.

OnBoard Application Server

AgilQuest Software

  • OnBoard Web Application
  • OnBoard SwitchBoard Application – required for telephone switching

Dedicated Hardware

  • Dual Quad Core Processors, 1.6 GHz or faster (64-bit recommended)
  • 4 GB of RAM (6 GB recommended)
  • 20 GB of available hard disk space DVD/CD-ROM (for software installation)
  • Uninterruptible Power Supply

Third-Party Software Required

  • Operating System – Windows Server 2012, 2008 R2, 2008
  • Reports Delivery – Microsoft IIS 6.0 and .NET 2.0 runtime, .NET 3.5 framework
  • Microsoft Internet Explorer 11, 10, 9

Third-Party Software Installed by AgilQuest

  • Web Content Delivery – JBoss 5.1 with Sun JDK 1.6.0_17
  • Reporting Package –Report Viewer 9.0

OnBoard Database Server

AgilQuest Software

  • OnBoard Database

Dedicated Hardware

  • Dual Quad Core Processors, 1.6 GHz or faster
  • 4 GB of RAM
  • 50 GB of available hard disk spaceUninterruptible Power Supply
  • 2GB and an initial log file size of 1MB or as less as possible
  • 10% file growth on both the data and log files to be capped at 10GB
  • 20-25GB for daily backups
  • 2-3 GB allocated to the temp DB DVD/CD-ROM (for software installation)

Third-Party Software Required

  • Operating System – Windows Server 2012, 2008 R2, 2008
  • Database System – Microsoft SQL Server 2008, 2008 R2, or 2012 Enterprise Edition (preferred)
  • Reports – Microsoft SQL Server Reporting Services 2008, 2008 R2, or 2012 Enterprise Edition (preferred)

OnBoard Telephony and/or OnBoard Xpress Communication Servers may be required based on the scale or other requirements of the deployment. Please work with your assigned AgilQuest Account Executive for specific sizing requirements of the deployment.

OnBoard Mobile

Client Side Software Requirements

  • Microsoft Internet Explorer 11, 10, 9

OnBoard Kiosk

AgilQuest Software

  • AgilQuest Kiosk Wrapper

Dedicated Hardware

  • 1 GHz Intel Pentium 4 Processor
  • 512 MB of RAM
  • Appropriate amount of hard disk space for OS and browser operation
  • Touchscreen Monitor capable of 1024x768
  • Uninterruptible Power Supply

Third-Party Software Required

  • Operating System – Microsoft Windows 7, 8, 8.1 with latest service pack and security patches
  • .Net 3.5 SP1 Framework and compatible
  • Microsoft Internet Explorer 11, 10, 9 (compatibility mode)

OnBoard SwitchBoard Agent

AgilQuest Software

  • OnBoard SwitchBoard Agent

Dedicated Hardware

  • 1 GHz Intel Pentium 4 Processor
  • 512 MB of RAM
  • 1 GB of available hard disk space CD-ROM (for software installation)
  • Uninterruptible Power Supply

Third-Party Software Required

  • Operating System – Microsoft Windows 7, 8, 8.1 / Windows Server 2012, 2008 R2, 2008 with latest service pack and security patches Microsoft
  • Microsoft Internet Explorer 11, 10, 9

OnBoard Navigator

AgilQuest Software

  • AgilQuest Navigator client software

Client Side Software Requirements

  • .Net 3.5 SP1 Framework and compatible Microsoft operating system

OnBoard RoomWizard Connector

AgilQuest Software

  • AgilQuest RoomWizard Connector Software (Server Side)

Third-Party Software Required

  • .Net 3.5 SP1 Framework and compatible Microsoft operating

Client Side Software Requirements

  • Steelcase Models: RW10 (Version Number 3.4.2) and RW20 (Version Number 4.1)

OnBoard Events

AgilQuest Software

  • AgilQuest Events Module

Dedicated Hardware

  • 1 GHz Intel Pentium 4 Processor
  • 1 GB of RAM
  • 128+ MB Video Memory
  • Appropriate amount hard disk space for OS and browser operation
  • Support for either 16:9 (recommended) or 4:3 aspect ratio
  • Uninterruptible Power Supply

Third-Party Software Required

  • Operating System – Microsoft Windows 7, 8, 8.1 with latest service packs and security patches
  • .Net 3.5 SP1 Framework and compatible Microsoft operating system

OnBoard Scout

AgilQuest Software

  • AgilQuest Scout Software (Server Side)

Third-Party Software Requirements

  • .Net 3.5 SP1 Framework and compatible Microsoft operating system

Client Side Hardware Requirements

  • Mobile wireless device capable of browsing and interacting with HTTP based web pages

OnBoard IP Phone Interface (IPPI)

Hardware

  • Cisco Unified Communication Manager

Supported Handsets

  • 7960
  • 7961

Please see the AgilQuest Telephony Interface Requirements document for information regarding connectivity to specific voice communication platforms.

Remote Connectivity Information

AgilQuest requires each component of the system to be accessible via the Internet to allow remote access for support purposes. This connection may be on demand, and initiated by the customer if required for the support of the system. AgilQuest supports remote connectivity via VPN, pcAnywhere or WebEX.

OnBoard Connect plug-in for Outlook

Client Side Software Requirements

  • Operating System – Microsoft Windows 7, 8, 8.1 with latest service packs and security patches
  • Microsoft Outlook 2010 for Windows (32-bit only)
  • .Net 3.5 Framework SP 1 and compatible

OnBoard for iPhone

Client Side Hardware/Software Requirements

  • OnBoard for iPhone app
  • iPhone 3GS, iPhone 4, iPhone 4s, iPhone 5, iPod Touch (3rd Generation), iPod Touch (4th Generation), iPod
  • Touch (5th Generation) or iPad.
  • iOS 6.0, 6.0.1, 6.0.2, 6.1, 6.1.1, 6.1.2, 6.1.3, 7.0.0, 7.0.1, 7.0.2, 7.0.3, 7.0.4, 7.0.5, 7.0.6, 7.1, 7.1.1

OnBoard for Android

Client Side Hardware/Software Requirements

  • OnBoard for Android app
  • Android enabled device
  • Android 4.0-4.0.2, 4.0.3-4.0.4, 4.1, 4.2, 4.2.1, 4.2.2, 4.3, 4.3.1, 4.4, 4.4.1, 4.4.2

Room Kiosk

3rd Party Software Requirements

  • Operating System –Microsoft Windows 7 with latest service pack and security patches
  • .Net 3.5 SP1 Framework and compatible
  • Microsoft Internet Explorer 11, 10, 9

AgilQuest Software

  • AgilQuest Room Kiosk Wrapper

Dedicated Hardware Requirements

  • ASI Slimline

 Professional Services (Post Sale)

These products are based on extract transform load (ETL) tools and require an OnBoard database to run.

User Manager Process (UMP) / Resource Manager Process (RMP) / Reservation Import

Third-Party Software Required

  • OnBoard compatible SQL Database
  • SQL Server Integration Services (SSIS)
  • SQL Server Agent or other Scheduling Tool
  • Operating System – Windows Server 2003 with SP1, 2003 R2, 2008, 2008 R2

Remote Connectivity Information

These processes require local or remote access to the client's chosen data source.

Updated June 27, 2014

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