Cisco Phone Switching Integration Requirements

System Requirements

The Agilquest + Cisco Phone Switching Integration requires the following for the Operator Client Server:

1. Windows 10 or Windows Server 2016 (for server environments) or higher. 
2. A minimum of 4 GB of RAM 
3. A minimum of  20 GB of available storage 
4. JDK11
   • Must be installed by the client
   • Click on this link for JDK11
5. AgilQuest will provide the Operator Agent software

Forum Requirements

The client will need to be able to identify the:

• Device ID for the Asset
• The User identifier.

Please see our Phone Switching configuration article for details on how to set this up inside of Forum.