The Agilquest + Cisco Phone Switching Integration requires the following for the Operator Client Server:
- Windows 10 or Windows Server 2016 (for server environments) or higher.
- A minimum of 4 GB of RAM
- A minimum of 20 GB of available storage
- Must be installed by the client
- Click on this link for JDK11
- AgilQuest will provide the Operator Agent software
The client will need to be able to identify the:
- Device ID for the Asset
- The User identifier.
Please see our Phone Switching configuration article for details on how to set this up inside of Reserve.