Cisco Phone Switching Integration Requirements

System Requirements

The Agilquest + Cisco Phone Switching Integration requires the following for the Operator Client Server:

1. Windows 10 or Windows Server 2016 (for server environments) or higher. 
2. A minimum of 4 GB of RAM 
3. A minimum of  20 GB of available storage 
4. JDK11 (must be installed by the client)
5. AgilQuest will provide the Operator Agent software

Forum Requirements

The client will need to be able to identify the:

• Device ID for the Asset
• The User identifier.

Please see our Phone Switching configuration article (coming soon) for details on how to set this up inside of Forum.