Issue: Using the DMU to load data with French accents but the formatting is changing when trying to load it via the DMU.
Ex: Floor name is: 9e étage but it is showing up as 9e ï¿½tage
To resolve, format of the file being used needs to be in UTF-8 or UTF-8 BOM to handle certain accent characters.
Follow these steps:
- Open the DMU
Download the template you plan to use.
After downloading the template do a File -> Save As
Where the file type is, click the arrow and select CSV UTF-8.
- Complete the template with your data and save the asset template as as CSV UTF-8 and then upload your file using the DMU.
Note: The log file will not show the accent marks correctly but it will upload the data into Forum correctly.